If you are unable to find the answer to your question within our web site, knowledgebase or community forums then please do contact our own in-house customer service team who will only be to happy to assist. Please use one of the following methods.
In order to process your request as efficiently as possible please ensure that all email correspondence is directed to the correct department as given below:
General sales enquiries from both prospective and existing clients. Existing clients please include your current account ID with all correspondence to ensure a speedy response.
All technical support enquiries/problems regarding the operation of your service should be posted to this address.
Report suspected network abuse, both to and from our systems and networks.
All Billing related enquires for both Business and Residential customers.
For matters regarding domain name registration, transfers and modifications should be addressed to this address.
If there is any aspect of the VISPA service that you are not happy with, or feel you have been badly let down by our customer service team, please let us know.
If you need to reach us by phone please do via our central service on 0844 979 8888. Listed below are our customer service operated hours.
Monday 09:00 : 18:00
Tuesday 09:00 : 18:00
Wednesday 09:00 : 18:00
Thursday 09:00 : 18:00
Friday 09:00 : 18:00
Saturday Closed (email only)
Sunday Closed (email only)
Vispa Internet Limited
We are happy to give you a call at your convenience to answer any questions that you may have. Simply pass us your details below and we will we'll get back to you!
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